LIVESTREAM TROUBLESHOOTING
BE SURE TO TEST THE LIVESTREAM ON FRIDAY BETWEEN NOON AND MIDNIGHT. THIS WILL ELIMINATE FRUSTRATION FOR YOU DURING THE ACTUAL CONFERENCE.
- If the livestream will not play for you, try another browser. (Safari, Edge, Google Chrome, Firefox)
- If the livestream is playing and then stalls, it could be your internet connection. Try unplugging your router, give it a few minutes and plug it back in again.
- Try closing your browser, open it back up and try again.
- In the unlikely event there are technical issues on our end, please give it a few minutes and check again. We will work to get it back up as fast as possible.
- If all else fails, ask your grandchild to help. 🙂
We will not be able to offer tech support during the conference.